1:15 - 2:15 PM - Breakout Session 3
Choose from one of the following sessions: 

Selecting the Right Team for the Right Case: Strategies for Building Client Confidence and Successful Outcomes

Impact of Climate Change on Insurance Defense


Session Descriptions

Selecting the Right Team for the Right Case: Strategies for Building Client Confidence and Successful Outcomes

This presentation explores strategies for selecting the ideal legal team tailored to the specific needs of each case and client. It highlights the importance of understanding case complexity, client demographics, and unique sensitivities, including distrust of the legal system. Attendees will learn how to match attorneys' skills, demeanor, and cultural awareness to client expectations, while also gaining tips for resolving perceived conflicts and fostering trust. Practical case studies and actionable advice will help attorneys, claims adjusters, and risk managers enhance client relationships and achieve successful case outcomes.

Speakers:
Terri Hawkins - Textile Management Associates, Human Resources Manager/Worker's Comp Manager
Michelle Hendrix - Vernis & Bowling, Esq., Managing Attorney
Flavia Pemberton - Everspan, Head of Claims
Stephanie Powell-Evans - Ironwood, a Marsh & McLennan Agency LLC Company, Senior Claims Account Executive

                                                                                                                                            


Impact of Climate Change on Insurance Defense

We will examine how increasing natural disasters and climate-related claims are affecting the insurance defense landscape. We will also discuss strategies for managing these complex cases and the implications for future litigation related to climate change.

Speakers:                                                                                                                          Samantha McCoy - Lucosky Brookman LLP, Attorney